Not receiving email notifications?

Updated 9 months ago by Support Team

When shopping on Qrates, you will receive notification emails about your order from and 

To keep receiving important updates and notifications from us, please whitelist and to your contact list.

If you haven’t received any email notifications, please try the following options:

  • Make sure the email did not end up in your junk mail folder.
  • Some email clients have an automatic filtering option where emails can be sent to different types of folders and are easily hidden.
  • Add to your address book.

Please our support team if you have any issues receiving emails.

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