COVID-19 Update on Qrates

Updated 4 days ago by Support Team

As all of our thoughts are on the COVID-19 situation, we'd like to share an update on how Qrates is responding and potential impact on our services.

Actions taken by Qrates internally

Qrates has taken the following actions internally to protect employees and partners against contamination and to prevent the virus from spreading.

  • Our teams have been working remotely from Monday, March 2nd.
  • We are carefully monitoring recommendations from the WHO and other leading health organizations.

The impact on services

Delivery to certain areas in some countries has stopped due to the COVID-19 pandemic as some delivery services are suspended. For the rest of the world, all deliveries and vinyl pressing schedules may be delayed for 1-2 days. We will keep you updated about any events that may cause more delays, or postpone your orders and projects.

Here is a round up of areas which may affect delivery services to and from countries around the world: COVID-19: Affected destinations

We'll keep this information as up-to-date as possible with information provided by our logistics partner and delivery services such as Royal Mail, DPDUK, and FedEx.

Qrates is continuously monitoring the situation and taking all necessary actions to ensure that our services continue to run as smoothly as possible. If you have any questions, please feel free to contact us.

Thank you,

The Qrates Team

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