My address changed after I reserved the vinyl. Can I change my shipping address?

Updated 1 month ago by Taishi

If you need to change your shipping address, you may do so until 2 weeks of the estimated shipping date of your vinyl.

To change your shipping address,

  1. Open your Order history


  2. Select the project you wish to change the shipping address or sort under Reserved or Paid.


  3. At the bottom of the page, you will find the Edit button

  4. Update your shipping address and Save changes

Please note that each address update only applies to the current order you are editing and does not apply to previous or existing orders.  Address updates that affect shipping fees may require a refund or extra payment and are not supported through the method above.  If you are looking to update the shipping address for an existing order that has surpassed its editable window or affects the shipping fee, please contact support by emailing support@qrates.com with your Order ID and the address you would like to update to.


How Did We Do?