What types of items can I order?

Updated 6 months ago by Support Team

There are 3 kinds of items that customers can order on Qrates; Crowdfunding, Pre-order, and Sell Catalog.  In this article, we’ll take a deeper look at what each item type means, how shipping works, and the timeline of when you can expect to receive your order.

Crowdfunding:

Crowdfunding projects set a goal number of orders to collect to press their records.  As such, if you place an order for a crowdfunding item, you’re directly contributing to the pressing of the record.  Once the crowdfunding campaign reaches its goal and the campaign finishes, we start pressing the records. This process takes approximately 8 - 10 weeks depending on a variety of factors such as the technical specifications of the project, when we receive the pressing assets (art, audio files, etc.), the schedule of our pressing plant, and more.  Once the record is pressed, it is sent from our pressing plant to one of our two shipping centers in the UK or the US before being sent to you. Because of how variable this timeline can be, crowdfunding items are not eligible for our combined shipping or separate shipping options.

Pre-order:

Pre-order items are records that you can order a copy of while they are still in the pressing process.  Pre-order items are shipped from one of our two shipping centers in the UK or the US as soon as the project finishes pressing.  Depending on when during the pressing process your order is placed, how soon you can expect your order to ship can vary drastically.  The Pre-order price may be different from the eventual Sell Catalog price. Pre-order items are eligible for our combined shipping and separate shipping options. 

Sell Catalog:

Sell Catalog items are records that have finished pressing, are currently in stock, and you can order immediately.  Once ordered, these records ship to you from one of our two shipping centers in the UK or the US. The Sell Catalog price of a project may be different from it’s Pre-order price (if the project had a pre-order period).  Sell Catalog items are eligible for our combined shipping and separate shipping options.

Related article:

What are Combined shipping and Separate shipping?


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