Can I cancel my crowdfunding project?

Updated 2 months ago by Support Team

To cancel your crowdfunding campaign and delete its project page, please contact our support team from your project dashboard through the Qrates Messages section with the following information:

  • Project URL
  • Reason for deleting/canceling the project

After canceling the project, all pledged orders will be canceled immediately, and this process cannot be undone.

When a crowndfunding project is canceled, backers do NOT receive any notification or cancelation message from Qrates. Please make sure to announce the project update or contact your backers before canceling the project. To message your backers, please take a look at "How can I send messages to fans who ordered my vinyl?".

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