General Help

4 articles

Qrates brand assets

Qrates logo files. PNG format. SVG format.

Updated 7 months ago by Support Team

Business hours and holidays observed

Head office / Customer Support (TOKYO). MON - FRI: 11AM - 7PM JST SAT/SUN/Holiday: Closed. 2020 Tokyo Head Office Holidays Observed.. January 1 - New Year’s Day January 2 - January 2 Bank Holiday Jan…

Updated 2 months ago by Support Team

COVID-19 Update on Qrates

We'd like to share an update on how Qrates is responding to and the potential impact on our services from this Covid-19 situation. The impact on services. Vinyl pressing: 4 weeks or more delay due to…

Updated 9 months ago by Support Team

Content Moderation on Qrates

Qrates is a community based on artistic expression and a love of music. Our content moderation policy is constantly being updated to provide a welcoming platform for our users. While we reserve the r…

Updated 2 years ago by Support Team

(opens in a new tab)

General Help

Qrates brand assets

Business hours and holidays observed

COVID-19 Update on Qrates

Content Moderation on Qrates

Contact