All Categories > Business Hours and Policies
8 articles
Qrates logo files. PNG format. SVG format.
Updated 2 years ago
Head office / Customer Support (TOKYO). MON - FRI: 11AM - 7PM JST SAT/SUN/Holiday: Closed. 2024 Tokyo Head Office Holidays Observed.. New Year’s Holidays January 1-3 Coming of Age Day January 8 (Seco…
Updated 3 months ago
Qrates is a community based on artistic expression and a love of music. Our content moderation policy is constantly being updated to provide a welcoming platform for our users. While we reserve the r…
Updated 4 years ago
Dear valued customers, As everyone has noticed, we are currently undergoing essential maintenance work and are unable to accept new pressing orders at this time. In light of this, we're pleased to an…
Updated 1 week ago by Support team
Dear valued customers, We would like to provide you with an update about the shipping delays we’re encountering at the moment. Due to the operational issues with our previous logistics provider, we h…
Updated 2 months ago by Support team
If you're having trouble logging into your Qrates account with your Facebook login, here are some things you can try. Try recovering your Qrates account by resetting your password. Go to https://qrat…
UPDATE: In accordance with the agreement with our Logistics center, we are glad to inform everyone that the orders will start shipping soon. Please kindly note that operations will still resume in li…
Updated 3 months ago by Support team
For Customers. When a project is no longer available for order, customers can request a repressing by clicking on the "vote for a repress" button on the project homepage. This notifies the artist of…